CCTV:
The Data Protection Act 1998 requires that;
Cameras should be properly maintained and serviced to ensure that clear images are recorded (Third & Fourth Data Protection Principles).

The changes in data protection legislation, which came into force on 1st March 2000, mean that for the first time legally enforceable standards apply to the collection and processing of images relating to individuals.
Most CCTV systems are now required to be logged with the Data Protection Commissioner (now called the Information Commissioner). Leigh Visual is fully versed with all aspects of the Data Protection Act and are happy to provide a free survey to ensure that all aspects of your system are compliant.

Access Control:
An access control system needs to be maintained on a regular basis to ensure that all its hardware elements, namely locks, card readers, door contacts and exit switches, operate reliably. Failure of any one of these elements could result in significant disruption for the system owner.
A computerised system needs regular housekeeping to ensure that access is granted or denied to the correct users. The system also needs a regular appraisal to determine whether it is functioning as effectively as possible whilst maintaining operational security.

Intruder:
Insurance companies require that all systems covered by a policy are regularly maintained to guarantee reliable operation. Most systems need to be installed and maintained by a NACOSS accredited company to obtain any form of insurance cover.
In recent years the industry has been striving to reduce the number of false alarms. Police no longer respond to an alarm system with a history of false alarms. Regular maintenance will help to minimise this problem.

Types of Cover
Leigh Visual provides two types of maintenance contract:

Fully Comprehensive:
Provides cover for the cost of all call-outs, parts and labour associated with the failure of a system.
Included within the contract are two 6 monthly preventative maintenance visits, where all elements of the system are checked, adjusted if necessary and cleaned.
An engineer will attend site the next working day following notification of a fault.

Labour only:
Provides cover for the cost of all call-outs and labour associated with the failure of a system. The cost of replacement parts is not covered.
As with the fully comprehensive contract, two 6 monthly preventative maintenance visits are included where all elements of the system are checked, adjusted if necessary and cleaned.
An engineer will attend site the next working day following notification of a fault.

Optional 4 Hour Call-Out:
For those who require a quicker than standard response (often those responsible for large access control systems) a 4 hour call-out option is available. This is an additional service that will guarantee an engineer is on site within 4 hours of receipt of a call. This service is available 24 hours a day, 365 days a year.Leigh Visual has 10 years experience in maintaining all types of systems across the south of England.

Please give us a call if you are dissatisfied with your current maintainer or don't have cover and would like to find out more.